Avaya Merlin Magix
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Supports up to 80 lines and 200 extensions.
MERLIN MAGIX messaging, call center and advanced call handling capabilities allow staff to work more efficiently and effectively.
In-house wireless solutions provide access to sales personnel, office staff, or warehouse workers wherever they are located. Cell Phone Connect sends calls to your cell phone.
MERLIN MAGIX is designed to be simple and intuitive, reducing staff training time. Neither a separate personal computer nor a LAN is needed for full system functionality.
Call center, call routing, messaging and capabilities such as Interactive Voice Response (IVR) provide the tools to increase sales and improve customer response time.
MERLIN MAGIX delivers a low total cost of ownership that matches or beats the competition, along with a wide array of features (e.g., least cost routing) designed to reduce communications costs.
MERLIN MAGIX makes it easy to link multiple phone systems in different locations to simplify communications and information sharing, and also lower costs.